Privacy Policy

Last Updated: 21 August 2025

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Welcome to SKNRGY. We believe in providing a safe, clear, and reassuring experience for our community. This Privacy Policy is designed to help you understand how we collect, use, and protect your personal information, especially in line with GDPR requirements. As a brand that offers a deeper purpose, we are committed to handling your data with care and respect.

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Who We Are (The Data Controller)

The data controller responsible for your personal information is:

SKNRGY

9 Ballymacash Park, Lisburn BT28 3EX

We use your data for specific and legitimate purposes, always with your best interests at heart. These purposes include:

• To fulfil and manage your orders, including processing payments and arranging for the delivery of products.

• To respond to your enquiries, provide customer support, and offer guidance.

• To send you marketing communications and updates about our products and services, where you have provided your consent.

• To analyse website usage and improve the functionality and content of our site, ensuring it is a source of peace and inspiration for you.

Your trust is of the utmost importance to us. We will not share your personal information with any third-party companies, except where it is necessary for the smooth operation of our services. The only third-party we share data with is our platform provider, Wix. Your data is managed through their secure systems to facilitate the purposes described in this policy.

We keep your personal data for as long as necessary to fulfil the purposes for which it was collected, as outlined in this Privacy Policy. This means we will retain your data for the duration of our relationship and as required by any applicable legal obligations, such as for tax or accounting purposes. When we no longer need your data, it will be securely deleted.

Under GDPR, you have profound rights regarding your personal data. We are committed to helping you realise these rights with ease and calm. They include:

• The Right to Access: You have the right to request a copy of the personal data we hold about you.

• The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.1

• The Right to Erasure: You have the right to request that we erase your 2personal data, under certain conditions.

• The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

• The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.

• The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the details provided on our website.